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- # About me + + + - * Dirk Nederveen, [@dirk@blog.ndrvn.nl](https://blog.ndrvn.nl/u/dirk) - * Husband, father of 3, Streaming Engineer (QA) @Jet-Stream - * Interests: - - Theology - - Neurospychology - - Reading - - Beer brewing -
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+ + + -
-

TOC

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  1. Deployment Anxiety Disorder
    2. -
  2. Regulation
    3. -
  3. Feedback latency
    4. -
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+ +
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+
+
+ # About me -
-
- - Please raise your hand if you ever... - + * Dirk Nederveen, [@dirk@blog.ndrvn.nl](https://blog.ndrvn.nl/u/dirk) + * Husband, father of 3, Streaming Engineer (QA) @Jet-Stream + * Interests: + - Theology + - Neurospychology + - Reading + - Beer brewing +
+
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  • deployed code that you didn't trust - with a service disruption as a consequence 😱💥 -
    • -
  • deployed code that you did trust - that did boom anyway 😱💥
    • -
  • worked with an acceptance/staging environment - and production still did boom 😱💥 -
    • -
  • held off a deployment on a Friday, to avoid '😱💥'
    • -
  • ... on a Thursday
    • -
-
+
+

TOC

+
    +
  1. Deployment Anxiety Disorder
    2. +
  2. Feedback latency
    3. +
+
-
- # Deployment Anxiety Disorder +
+
+ + Please raise your hand if you ever... + - *A troublesome fear that prod go boom. Symptoms may include:* - - excessive or insufficient release planning - - difficulty to perform updates - - panic attacks - - CYA strategies - - entertaining thoughts about working at Hornbach -
-
- # Stress hormones +
    +
  • deployed code that you didn't trust + with a service disruption as a consequence 😱💥 +
    • +
  • deployed code that you did trust + that did boom anyway 😱💥 +
    • +
  • worked with an acceptance/staging environment + and production still did boom 😱💥 +
    • +
  • held off a deployment on a Friday, to avoid '😱💥'
    • +
  • ... on a Thursday
    • +
+
- * natural response to stress - * acute stress: adrenaline - * fight-or-flight response - * prepares your body for action - * prolonged stress: cortisol - * freeze response - * restlessness - * anxiety disorders, depression - * mortal enemy AND big ally - * big ally if you learn to regulate the body response to stress hormones -
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+
+ # Deployment Anxiety Disorder -
-
- # Regulation - - * Respond to stress hormones for your benefit - - from *fight* to *take control* - - from *flight* to *take a break* - - from *freeze* to *accept* - * Apply brakes - * Control emotions -
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- # Emotional regulation in software delivery + *A troublesome fear that prod go boom. Symptoms may include:* + - excessive or insufficient release planning + - difficulty to perform updates + - panic attacks + - CYA strategies + - entertaining thoughts about working at Hornbach +
+
+ # Stress hormones - * Apply brakes - - Commit to an *acceptable* workload - - Communicate about your needs + * natural response to stress + * acute stress: adrenaline + - fight-or-flight response + - prepares your body for action + * prolonged stress: cortisol + - freeze response + - restlessness + - anxiety disorders, depression + * mortal enemy AND big ally + - big ally if you learn to regulate the body response to stress hormones +
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+ # Regulation 🏗️ -
-
- # Value stream mapping + * Respond to stress hormones for your benefit + - from *fight* to *take control* + - from *flight* to *take a break* + - from *freeze* to *accept* + * Apply brakes + * Control emotions +
- How does the value stream through the organisation? -
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- - Customer calls with a question about sending an invoice on Monday 1 May, Support Hero logs ticket BS-1234 in Jira - - Product Owner, Tech Lead and Support Hero have triage meeting on Thursday 4 May, bug confirmed, priority 'Highest' - - Product Owner and Tech Lead have backlog grooming meeting on Friday 5 May - - Team has Sprint Planning meeting on Monday 8 May, commit to BS-1234 for 2 Story Points -
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- - Jr. Dev picks up BS-1234, needs clarification and sends Customer an email on Wednesday 10 May - - Customer responds Thursday 11 May, 16:00 - - Jr. Dev starts implementation on Monday 15 May, opens PR #2345 in GitHub - - Sr. Dev responds to PR #2345 on Tuesday 16 May 16:00, needs improvement -
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- - Jr. Dev processes feedback on Thursday 18 May, 10:00 - - Sr. Dev merges PR #2345 on Thursday 18 May 🎉 - - Operations Team prepares release after Sprint end, and deploys update on Tuesday, 23 May -
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+ # Emotional regulation in software delivery 🏗️🏗️ - - - - - + + + + + + - // Learn about plugins: https://revealjs.com/plugins/ - plugins: [ RevealMarkdown, RevealHighlight, RevealNotes ] - }); - - -