@@ -111,6 +137,8 @@
# Value stream mapping
How does the value stream through the organisation?
+
+ 👇
- Customer calls with a question about sending an invoice on Monday 1 May, Support Hero logs ticket BS-1234 in
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'Highest'
- Product Owner and Tech Lead have backlog grooming meeting on Friday 5 May
- Team has Sprint Planning meeting on Monday 8 May, commit to BS-1234 for 2 Story Points
+
+ 👇
- Jr. Dev picks up BS-1234, needs clarification and sends Customer an email on Wednesday 10 May
- Customer responds Thursday 11 May, 16:00
- Jr. Dev starts implementation on Monday 15 May, opens PR #2345 in GitHub
- Sr. Dev responds to PR #2345 on Tuesday 16 May 16:00, needs improvement
+
+ 👇
- Jr. Dev processes feedback on Thursday 18 May, 10:00
- Sr. Dev merges PR #2345 on Thursday 18 May 🎉
- Operations Team prepares release after Sprint end, and deploys update on Tuesday, 23 May
+
+
+ Why is this process slow?
+
+ * Closed Sprint (1 week)
+ * Hand-offs:
+ - Support Hero ➡️ Tech Team
+ - Jr. Dev ➡️ Sr. Dev
+ - Dev Team ➡️ Ops team
+ * Delays in process
+ - Asynchronous PR review
+ - Separate release team
+
+
+
+ # What to do this Monday?
+
+ * Draw the value stream in your org
+ *
+