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        <section data-markdown>
          # About me

          * Dirk Nederveen, [@dirk@blog.ndrvn.nl](https://blog.ndrvn.nl/u/dirk)
          * Husband, father of 3, Streaming Engineer (QA) @Jet-Stream
          * Interests:
            - Theology
            - Neurospychology
            - Reading
            - Beer brewing
        </section>
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      <section data-markdown="" id="bluf">
        # Why can't we deploy this today?
      </section>

      <section>
        <section data-markdown>
          # The story of a bug

          Starring:
          - πŸ¦ΉπŸ»β€β™‚οΈ Customer
          - πŸ¦ΈπŸΌβ€β™‚οΈ Support Hero
          - πŸ§‘β€πŸ’Ό Product Owner
          - πŸ‘©πŸΎβ€πŸ’» Sr. Dev
          - πŸ‘·πŸ»β€β™‚οΈ Jr. Dev
          - πŸ‘©πŸΌβ€πŸš’ System Operator
        </section>
        <section data-markdown>
          - πŸ¦ΉπŸ»β€β™‚οΈ Customer calls with a question about sending an invoice on Monday 1 May, πŸ¦ΈπŸΌβ€β™‚οΈ Support Hero logs ticket BS-1234 in
          Jira
          - πŸ§‘β€πŸ’Ό Product Owner, πŸ‘©πŸΎβ€πŸ’» Sr. Dev and πŸ¦ΈπŸΌβ€β™‚οΈ Support Hero have triage meeting on Thursday 4 May, bug confirmed, priority
          'Highest'
          - πŸ§‘β€πŸ’Ό Product Owner and πŸ‘©πŸΎβ€πŸ’» Sr. Dev have backlog grooming meeting on Friday 5 May
          - Team has Sprint Planning meeting on Monday 8 May, commit to BS-1234 for 2 Story Points

          πŸ‘‡
        </section>
        <section data-markdown>
          - πŸ‘·πŸ»β€β™‚οΈ Jr. Dev picks up BS-1234, needs clarification and sends πŸ¦ΉπŸ»β€β™‚οΈ Customer an email on Wednesday 10 May
          - πŸ¦ΉπŸ»β€β™‚οΈ Customer responds Thursday 11 May, 16:00
          - πŸ‘·πŸ»β€β™‚οΈ Jr. Dev starts implementation on Monday 15 May, opens PR #2345 in GitHub
          - πŸ‘©πŸΎβ€πŸ’» Sr. Dev responds to PR #2345 on Tuesday 16 May 16:00, needs improvement

          πŸ‘‡
        </section>
        <section data-markdown>
          - πŸ‘·πŸ»β€β™‚οΈ Jr. Dev processes feedback on Thursday 18 May, 10:00
          - πŸ‘©πŸΎβ€πŸ’» Sr. Dev merges PR #2345 on Thursday 18 May πŸŽ‰
          - πŸ‘©πŸΌβ€πŸš’ System Operator prepares release after Sprint end, and deploys update on Tuesday, 23 May
        </section>
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      <section>
        <section data-markdown="">
          # Value stream mapping

          - How the *value* flows through an organisation
          - *Who* holds responsibility
        </section>

        <section data-markdown="">
          * Delays in process
            - Closed Sprint
            - Asynchronous PR review
            - Separate release team
          * Hand-offs:
            - πŸ¦ΈπŸΌβ€β™‚οΈ Support Hero ➑️ Dev Team
            - πŸ‘·πŸ»β€β™‚οΈ Jr. Dev ➑️ πŸ‘©πŸΎβ€πŸ’» Sr. Dev
            - Dev Team ➑️ πŸ‘©πŸΌβ€πŸš’ System Operator
        </section>

        <section data-markdown="">
          # What to do this Monday?

          * Sketch how a 1-hour bug streams through your org
            - Discovery
            - Selection/prioritisation
            - Implementation
            - Verification
            - To production
        </section>
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      <section>
        <section data-markdown="">
          # Processes are there for a reason!

          but whom do they benefit?
        </section>

        <section data-markdown="">
          # Closed sprint
        </section>
      </section>

      <section id="continuous-delivery">
        <h1>Continuous delivery</h1>

        <div style="width: 80%; float: left" data-markdown="">
          * Build quality in
          * Work in small batches
          * Computers perform repetitive tasks, people solve problems
          * Relentlessly pursue continuous improvement
          * Everyone is responsible
        </div>

        <div style="float: right; width: 20%; height: 8em">
          <a href="https://www.bol.com/nl/nl/p/accelerate/9200000080652224">
            <img src="accelerate.jpg" style="height: 50%;">
          </a><br>
          <a href="https://www.informit.com/store/continuous-delivery-reliable-software-releases-through-9780321770424?ranMID=24808">
            <img src="cd-book.png" style="height: 50%;">
          </a>
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