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index.html
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index.html
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<!doctype html>
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<!doctype html>
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<html lang="en">
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<html lang="en">
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<head>
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<meta charset="utf-8">
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<meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no">
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<title>reveal.js</title>
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<head>
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<meta charset="utf-8">
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<meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no">
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<link rel="stylesheet" href="dist/reset.css">
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<title>reveal.js</title>
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<link rel="stylesheet" href="dist/reveal.css">
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<link rel="stylesheet" href="dist/theme/black.css">
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<!-- Theme used for syntax highlighted code -->
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<link rel="stylesheet" href="dist/reset.css">
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<link rel="stylesheet" href="plugin/highlight/monokai.css">
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<link rel="stylesheet" href="dist/reveal.css">
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</head>
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<link rel="stylesheet" href="dist/theme/black.css">
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<body>
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<div class="reveal">
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<div class="slides">
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<section>
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<section data-markdown>
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# About me
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* Dirk Nederveen, [@dirk@blog.ndrvn.nl](https://blog.ndrvn.nl/u/dirk)
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<!-- Theme used for syntax highlighted code -->
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* Husband, father of 3, Streaming Engineer (QA) @Jet-Stream
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<link rel="stylesheet" href="plugin/highlight/monokai.css">
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* Interests:
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</head>
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- Theology
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- Neurospychology
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- Reading
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- Beer brewing
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</section>
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</section>
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<section id="toc">
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<body>
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<h1>TOC</h1>
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<div class="reveal">
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<ol style="list-style: lower-roman;">
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<div class="slides">
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<li><a href="#/deployment-anxiety-disorder">Deployment Anxiety Disorder</a></li>
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<section>
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<li><a href="#/regulation">Regulation</a></li>
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<section data-markdown>
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<li><a href="#/feedback-latency">Feedback latency</a></li>
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# About me
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</ol>
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</section>
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<section id="deployment-anxiety-disorder">
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* Dirk Nederveen, [@dirk@blog.ndrvn.nl](https://blog.ndrvn.nl/u/dirk)
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<section>
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* Husband, father of 3, Streaming Engineer (QA) @Jet-Stream
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<em>
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* Interests:
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Please raise your hand if you ever...
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- Theology
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</em>
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- Neurospychology
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- Reading
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- Beer brewing
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</section>
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</section>
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<ul>
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<section id="toc">
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<li class="fragment">deployed code that you didn't trust
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<h1>TOC</h1>
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<span class="fragment">with a service disruption as a consequence 😱💥</span>
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<ol style="list-style: lower-roman;">
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</li>
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<li><a href="#/deployment-anxiety-disorder">Deployment Anxiety Disorder</a></li>
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<li class="fragment">deployed code that you <em>did</em> trust
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<li><a href="#/feedback-latency">Feedback latency</a></li>
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<span class="fragment">that did boom anyway 😱💥</span></li>
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</ol>
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<li class="fragment">worked with an acceptance/staging environment
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</section>
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<span class="fragment">and production still did boom 😱💥</span>
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</li>
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<li class="fragment">held off a deployment on a Friday, to avoid '😱💥'</li>
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<li class="fragment">... on a Thursday</li>
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</ul>
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</section>
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<section data-markdown>
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<section id="deployment-anxiety-disorder">
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# Deployment Anxiety Disorder
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<section>
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<em>
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Please raise your hand if you ever...
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</em>
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*A troublesome fear that prod go boom. Symptoms may include:*
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<ul>
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- excessive or insufficient release planning
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<li class="fragment">deployed code that you didn't trust
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- difficulty to perform updates
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<span class="fragment">with a service disruption as a consequence 😱💥</span>
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- panic attacks
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</li>
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- CYA strategies
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<li class="fragment">deployed code that you <em>did</em> trust
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- entertaining thoughts about working at Hornbach
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<span class="fragment">that did boom anyway 😱💥</span>
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</section>
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</li>
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<section data-markdown>
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<li class="fragment">worked with an acceptance/staging environment
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# Stress hormones
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<span class="fragment">and production still did boom 😱💥</span>
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</li>
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<li class="fragment">held off a deployment on a Friday, to avoid '😱💥'</li>
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<li class="fragment">... on a Thursday</li>
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</ul>
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</section>
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* natural response to stress
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<section data-markdown>
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* acute stress: adrenaline
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# Deployment Anxiety Disorder
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* fight-or-flight response
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* prepares your body for action
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* prolonged stress: cortisol
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* freeze response
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* restlessness
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* anxiety disorders, depression
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* mortal enemy AND big ally
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* big ally if you learn to regulate the body response to stress hormones
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</section>
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</section>
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<section id="regulation">
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*A troublesome fear that prod go boom. Symptoms may include:*
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<section data-markdown style="font-family: 'Comic Sans','Comic Neue';">
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- excessive or insufficient release planning
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# Regulation
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- difficulty to perform updates
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- panic attacks
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- CYA strategies
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- entertaining thoughts about working at Hornbach
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</section>
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<section data-markdown>
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# Stress hormones
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* Respond to stress hormones for your benefit
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* natural response to stress
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- from *fight* to *take control*
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* acute stress: adrenaline
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- from *flight* to *take a break*
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- fight-or-flight response
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- from *freeze* to *accept*
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- prepares your body for action
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* Apply brakes
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* prolonged stress: cortisol
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* Control emotions
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- freeze response
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</section>
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- restlessness
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<section data-markdown style="font-family: 'Comic Sans','Comic Neue';">
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- anxiety disorders, depression
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# Emotional regulation in software delivery
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* mortal enemy AND big ally
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- big ally if you learn to regulate the body response to stress hormones
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</section>
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* Apply brakes
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<section data-markdown style="font-family: 'Comic Sans','Comic Neue';">
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- Commit to an *acceptable* workload
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# Regulation 🏗️
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- Communicate about your needs
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</section>
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* Respond to stress hormones for your benefit
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</section>
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- from *fight* to *take control*
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- from *flight* to *take a break*
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- from *freeze* to *accept*
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* Apply brakes
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* Control emotions
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</section>
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<section>
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<section data-markdown style="font-family: 'Comic Sans','Comic Neue';">
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<section data-markdown style="font-family: 'Comic Sans','Comic Neue';">
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# Emotional regulation in software delivery 🏗️🏗️
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# Value stream mapping
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How does the value stream through the organisation?
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* Apply brakes
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</section>
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- Commit to an *acceptable* workload
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<section data-markdown>
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- Communicate about your needs
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- Customer calls with a question about sending an invoice on Monday 1 May, Support Hero logs ticket BS-1234 in Jira
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</section>
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- Product Owner, Tech Lead and Support Hero have triage meeting on Thursday 4 May, bug confirmed, priority 'Highest'
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</section>
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- Product Owner and Tech Lead have backlog grooming meeting on Friday 5 May
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- Team has Sprint Planning meeting on Monday 8 May, commit to BS-1234 for 2 Story Points
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</section>
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<section data-markdown>
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- Jr. Dev picks up BS-1234, needs clarification and sends Customer an email on Wednesday 10 May
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- Customer responds Thursday 11 May, 16:00
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- Jr. Dev starts implementation on Monday 15 May, opens PR #2345 in GitHub
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- Sr. Dev responds to PR #2345 on Tuesday 16 May 16:00, needs improvement
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</section>
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<section data-markdown>
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- Jr. Dev processes feedback on Thursday 18 May, 10:00
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- Sr. Dev merges PR #2345 on Thursday 18 May 🎉
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- Operations Team prepares release after Sprint end, and deploys update on Tuesday, 23 May
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</section>
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</section>
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</div>
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</div>
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<script src="dist/reveal.js"></script>
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<section>
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<script src="plugin/notes/notes.js"></script>
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<section data-markdown>
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<script src="plugin/markdown/markdown.js"></script>
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# Value stream mapping
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<script src="plugin/highlight/highlight.js"></script>
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<script>
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How does the value stream through the organisation?
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// More info about initialization & config:
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</section>
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// - https://revealjs.com/initialization/
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<section data-markdown>
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// - https://revealjs.com/config/
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- Customer calls with a question about sending an invoice on Monday 1 May, Support Hero logs ticket BS-1234 in
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Reveal.initialize({
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Jira
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hash: true,
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- Product Owner, Tech Lead and Support Hero have triage meeting on Thursday 4 May, bug confirmed, priority
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'Highest'
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- Product Owner and Tech Lead have backlog grooming meeting on Friday 5 May
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- Team has Sprint Planning meeting on Monday 8 May, commit to BS-1234 for 2 Story Points
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</section>
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<section data-markdown>
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- Jr. Dev picks up BS-1234, needs clarification and sends Customer an email on Wednesday 10 May
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- Customer responds Thursday 11 May, 16:00
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- Jr. Dev starts implementation on Monday 15 May, opens PR #2345 in GitHub
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- Sr. Dev responds to PR #2345 on Tuesday 16 May 16:00, needs improvement
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</section>
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<section data-markdown>
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- Jr. Dev processes feedback on Thursday 18 May, 10:00
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- Sr. Dev merges PR #2345 on Thursday 18 May 🎉
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- Operations Team prepares release after Sprint end, and deploys update on Tuesday, 23 May
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</section>
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</section>
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</div>
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</div>
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<script src="dist/reveal.js"></script>
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<script src="plugin/notes/notes.js"></script>
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<script src="plugin/markdown/markdown.js"></script>
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<script src="plugin/highlight/highlight.js"></script>
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<script>
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// More info about initialization & config:
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// - https://revealjs.com/initialization/
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// - https://revealjs.com/config/
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Reveal.initialize({
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hash: true,
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// Learn about plugins: https://revealjs.com/plugins/
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plugins: [RevealMarkdown, RevealHighlight, RevealNotes]
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});
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</script>
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<script>
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document.querySelectorAll('.slides section a[href^="http"]').
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forEach(a => a.setAttribute('target', '_blank'))
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</script>
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</body>
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// Learn about plugins: https://revealjs.com/plugins/
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plugins: [ RevealMarkdown, RevealHighlight, RevealNotes ]
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});
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</script>
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<script>
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document.querySelectorAll('.slides section a[href^="http"]').
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forEach(a => a.setAttribute('target', '_blank'))
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</script>
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</body>
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</html>
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</html>
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